Please understand that these procedures are for Massachusettts callers only... for all other states please check with your local police or fire departments...
Silent Call Procedure
Massachusetts 9-1-1 Telecommunicators Can Respond to Silent Calls
If you need to call 9-1-1 and you are unable to speak for reasons such as physical disability, domestic violence, home invasion, no access to a TTY or a language barrier, follow these simple instructions using a touch-tone telephone:
For POLICE PRESS 1
For FIRE PRESS 2
For AMBULANCE PRESS 3
Only available from a wire line touch tone phone in Massachusetts